Live-in Head Housekeeper in Belgravia

We are looking for a professional Head Housekeeper for our UHNW clients based in Belgravia.

The position is permanent, live-in, full-time 5 days per week

You will be required to ensure the safe keeping and smooth running of a private family's residence in Central London as part of a team of 4. The role is working under the property manager and with 3 other housekeepers.

The family does not reside in the UK permanently. When visiting, the Housekeeper should be flexible with working times. We are looking for someone with experience working with UHNW families and is committed to providing excellent service whilst they are in residence.

When the family are in residence, the house runs with a morning and evening shift shared between the housekeepers and temporary staff (if required).

Duties Required:

• Collaborate with the property manager to ensure the property is kept in top condition, clean, safe and secure at all times. This will involve monitoring the housekeepers to keep the property in the highest level of order.


• Demonstrate strong communication skills when liaising with the property manager, staff, VIP guests and residents.


• Respond to family requests such as ordering taxis, running errands & organising dry-cleaning.


• Cleaning of antiques, fine china, silverware and other items in the household. This includes laundry, windows, floor treatments, dusting, polishing, vacuuming, care of upholstery, fabric, glass, leather, etc., and careful attention to the cleaning of antiques.


• Service all areas regularly and cleaning schedule to include regular deep cleaning of bathrooms/kitchens and details such as preventing lime scale build up and running taps regularly to keep water pipes fresh etc.


• Liaise with the property manager regarding any/all maintenance issue relating to the property and oversee contractors doing work in the property.


• Familiarise yourself and become confident with fire systems/alarm systems and AV systems etc.


• Manage expenses for cleaning supplies, non-perishables etc to a budget.


• Organise housekeeper’s schedules and leave with the property manager.

Duties Required when the family are in residence:

• Manage the team of housekeepers and temporary staff to deliver excellent service.


• Ensure that all areas of the house are maintained including turn up & turn down as well as the clients personal staff areas.


• Ensure Laundry is done to clients preferences (e.g. separate client/staff laundry and use preferred products etc.


• Liaise with the chefs/staff to ensure house is fully stocked during the visit.


• Adhere to a dress code when the client is in residence and ensure that the staff you are responsible for are also adequately presentable.

Package:

20 days holiday plus public holidays

Live in accommodations is a one-bedroom flat within the main property

Salary is approx. £50K

Unless otherwise specified a minimum of 3 years relevant experience is required to receive the advertised rate of pay

Randolphs is an employment agency and employment business authorised to advertise the role on behalf of our client